- Privacy
At GetMyNaltrexone.com we are committed to ensuring your privacy. The following discloses our information gathering and dissemination practices of personal and non-personal information we collect when you visit our site.
Our site is directed toward adults. We do not knowingly collect personal information from children.
We use your IP address (the unique identifier associated with your server) to help diagnose problems with our server, and to administer our Web site. We also use your IP address to help identify you and your shopping cart, but we do not use it to gather any demographic information.
GetMyNaltrexone.com uses "cookies" to keep track of your shopping cart.
GetMyNaltrexone.com's order form requires users to give us contact and billing information. We collect visitor's contact information (name, address and email address) and financial information (credit card numbers). Contact information from the order form is used to send orders, information about our company, and promotional material from some of our partners to our customers. The customer's contact information is also used to get in touch with the visitor, when necessary, for an order but such information is never shared with other companies. Users may opt-out of receiving future mailings; see the Choice/Opt-Out section below. Financial information that is collected is used to check the users' qualifications and to bill the user for products and services.
Visitors may also choose to sign up for our promotional campaigns without ordering. The contact information gathered here is used to send special promotions and newsletters to our visitors. It is also used to pre-populate the order form for our visitors in order to make the purchasing process more convenient. Users may opt-out of receiving future mailings; see the Choice/Opt-Out section below.
GetMyNaltrexone.com contains links to other sites. GetMyNaltrexone.com is not responsible for the privacy practices or the content of such Web sites.
Choice/Opt-Out
Users may receive communications from us other than emails confirming an order. On any such occasion you will have the opportunity to tell us what types, if any, information you would like to receive. Unless you make the choice to receive unsolicited periodic information from us, even though you have ordered and received merchandise, we will send you nothing more than your order.
Any information given us voluntarily, shall also contain your implicit permission to convey that information on to any successor in interest.
To review out complete privacy policy click here.
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Security
Shop With Confidence Guarantee: We are absolutely confident in the security of Internet transactions, therefore we offer our Shop With Confidence Guarantee. If unauthorized charges are made to your card as a result of shopping at GetMyNaltrexone.com, we will cover your liabilities. (In the event of unauthorized usage, you must first contact your credit card provider in accordance with its reporting rules and procedures.)
Federal Law Protection: Under the Fair Credit Billing Act, federal law protects all of your credit card purchases. In the very unlikely event that your credit card is stolen over the Internet, your maximum liability is $50. If your credit card company holds you responsible for this amount, GetMyNaltrexone.com will reimburse you up to $50.
Best Technology Available: GetMyNaltrexone.com takes every precaution to ensure that your credit card, and personal health information is secure. We utilize SSL (Secure Sockets Layer), the industry standard security protocol. All of your ordering information is encrypted using this secure server for maximum security.
Further, we maintain a certificate with Verisign that serves as an electronic substitute for your signature.
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Ordering
Telephone Orders
Unfortunately, privacy concerns and recent legislation prohibit us from taking your order over the phone. We are aware that some web sites provide this service, but we have decided to opt for your privacy and security and do not take orders over the phone.
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Order Status
Each page has a link to the order status page. To check your order status simply click on that link, enter your order number in the blank field and click the "Check Status" button.
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Order Tracking
If you would like to track your order send us an email and we will email your tracking number to you so you can check your order any time. Tracking numbers are assigned by 9:00p.m. on the day the order ships.
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Canceling Your Order
Once your order is placed, we will not be able to cancel the order. If the pharmacy has filled your order federal law prohibits the cancelation and reuse of that medication. Please be certain about your order prior to placing it.
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Our Guarantee Policy
GetMyNaltrexone.com guarantees to each of its customers that you will receive U.S. manufactured medication at the best price we can get, filled by a U.S. licensed pharmacy. If you do not get what you ordered, we will ship, Standard Overnight Delivery, the appropriate medication to you at our expense.
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Returning An Order
Because each prescription is filled for a specific individual based on that persons medical needs and the prescription written for that medication, we cannot accept returned merchandise. Please be certain about your order prior to placing it.
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Prescriptions
By providing a prescription from your doctor our pharmacy can be confident that the medication is proper for your health needs. Too, some jurisdictions are what's called "face to face" states. In these jurisdictions the law requires that a doctor that has actually seen you writes your prescription. Once you get your prescription just order, then fax the prescription to us making a note of your order number and your order will be processed immediately.
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Cut-off time for ordering
If you are requesting an expedited order, you must place your order no later than 2:00 pm Eastern Time. This is necessary so we have time to process the order completely and still get the package to FedEx in time for your expedited delivery. Almost all orders go out the day they are placed assuming the 2:00 pm deadline is met. If there is exceptionally high order traffic it is possible an order will not get processed on the day it is placed. In that case it will go out the next day. Too, it is possible an order will be placed on-hold. If that happens the order will not ship until the hold is released. The time of day a "hold" order was placed is irrelevant.
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On-Hold Orders
An order can be placed on hold for one of several reasons. The most common is because a reorder has been placed "too-soon" for the proper useage of a previous order. GetMyNaltrexone.com must ensure that medications it sells are not being abused. If orders for the same medications are placed back-to-back, the second order will be placed on hold until the proper "order interval" has lasped. Once an "on-hold" order has been delayed for the proper time, the order will be released and shipped without further communication with the client.
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Order Interval
Each prescription is for a specific number of tablets, with a specific number prescribed to be taken in a day. - i.e. 120 tablets to be taken up to 1 tablets 4 times daily - By dividing the tablet quanity by the approved daily consumption, you will arrive at the proper dosage in terms of "days of supply". In this example the doctor has prescribed a 30 day supply. Any order for the same medication within that 30 day period will violate the order interval and be placed on hold. For a more complete discussion on order interval please visit the "Order Interval" page.
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When Will my Order Arrive?
You order's arrival date and time is dependant on the level of service you selected when you ordered. Remember the time of day you ordered is also critical for when your order will arrive if you have chosen expidited service. Please go to the Shipping page for a full discussion of this issue.
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Why Was My Order Declined?
If you check the status of your order and discover it was declined that generally occurs when the pharmacy determines that a subsequent order is establishing a pattern of abuse.
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My Order Was Declined, But My Card Was Charged!
Your credit card is charged immediately upon the order being placed. This is the very first action taken in the order processing procedure. Therefore if an order is declined it happens after the card was charged. However, the funds are only "captured" by a third party processing company, in our case Authorize.net, and are not released to GetMyNaltrexone.com (Proper Billing L.L.C.) until after your order is completely processed. Consequently, in the case of a declined order we never actually get paid for your order.
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Funds Return on a Declined Order
Authorize.net will release the "captured" funds on their timetable, usually within 48 hours. Please note, the funds are released to YOUR bank, it is your bank's internal procedures that dictate how long it takes for the funds to be returned to your credit card account. Also please know that the refund interval is longer for check cards, and gift cards. GetMyNaltrexone.com (Proper Billing L.L.C) has no control over this process.
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Orders Arrived Damaged
It is unusual for medication to be damaged in transit, but it does happen. If your order arrives damaged, please contact Customer Service immediately and we will resend your order (or the damaged portion thereof) at our expense. If all tablets were not damaged the replacement tablets will be sent U.S. mail.
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Accepted Payment Methods
We currently accept only MasterCard, Visa and Discover. We do not accpet checks or money orders for payment.
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Wrong Medication
We take pride in our quality control and shipping procedures, yet on rare occasion a mistake will be made. Should you get the wrong medication please contact Customer Service immediately and we will resend your order at our expense.
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U.S. Medications
GetMyNaltrexone.com sells only medications manufactured in the United States. We do sell generic medications in most catagories to save you money, but every tablet we sell comes from a licensed manufacturer and is despensed by a U.S. licesnsed pharmacist.
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Informed Consent
We ask you to read and acknowledge the Informed Consent Statement, Patient Responsibility Statement, and Notice of Privacy Practices Statement. Failure to do so will result in your order not being accepted. It is necessary that you accept these statements so that GetMyNaltrexone.com (Proper Billing L.L.C.) is in compliance with federal and state law, and that you the customer understands your responsibility under this sales contract.
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State Prohibition
We comply with all laws and regulations in the United States. Some states have laws that prohibit our shipping medications into that state. We appologize for the inconvenience, but this is without our control.
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